Training Instruction

Training Management

Technical Writing

Project Management

Courseware Development




"Rich is an excellent instructor because of his communication and interpersonal skills, his deep caring for individuals and his love for learning (as demonstrated by his own evolution as a software technician). He understands completely the ethical and deep responsibilities of classroom instruction."

- Jonathan Sayles
Manager, IBM

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Clients
Connecticut Training Partners (CTP)

Instructor

  • Taught mainframe courses (for CTP), brokered through national training organizations.
  • Taught COBOL Programming at RPI (for United Health Care staff), Fleet Bank (Hartford), and The Southern Company (Atlanta)
  • Taught JCL at State of New York (Albany) and Lexis-Nexus (Ohio)
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    Benchmark Technical Services

    Course Developer

  • Edited / updated JCL & TSO training manuals
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    Desai Learning

    Consultant – Needs Analysis and Inventory Management

  • Developed management survey needed to assess training needs at The Hartford.
  • Researched and developed inventory of all skills and technologies used. The results of this survey and this inventory of skills were used to customize DeSai’s Corporate University (Learning Management System) implementation at The Hartford.
    		•
    Data2000 Payroll Services

    COBOL Programming Consultant – Payroll Services (State Income Taxes)

  • Researched and documented income tax guidelines and rules for over 40 states
  • Developed COBOL programs to:
    • Create tax tables for all states
    • Compute state income taxes for individuals.

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